AI robot for storesIt draws people to the store, becomes a hot topic of conversation, and makes them want to come back.
In many cases, the purpose of placing robots in stores is not to save labor but to attract customers. People passing by stop, take photos, and post them on social media. This chain of events becomes the trigger for customers to visit the store. EmplifAI will work with you from arranging the robot, designing the performance for each store, and deciding whether to install it permanently.
Consult about introducing it to your store
Why are there robots in stores?
The means of attracting customers to stores are limited. Put out advertisements, operate SNS, hold events, change the interior. All are valid, but your competition is doing the same thing. Robots work because they are still rare and attract the attention of passersby, who want to take pictures of them. There is an effect in stopping in front of the store.
The effect is not just "becoming a hot topic." If robots are responsible for guiding and inviting customers, staff can concentrate on customer service itself. It can also be realistically used to provide information during waiting times during busy times, and to provide support in multiple languages.
On the other hand, just putting it on will not continue. For the first few days, people will gather because of the novelty, but if you don't do anything, you'll get bored. What to say, how to move, and when to operate. Decide whether this design will continue.
How to use in store
Call at store
Call out to passersby, look at them, and guide them with your gestures. The purpose is to create a moment when people stop.
Information on products and campaigns
We will tell you our current recommendations on screen and audio. You can change the content depending on the time and timing.
Commemorative photo/SNS posting
I will leave it there so that I can take pictures with it. If your posts spread, awareness will increase without spending on advertising.
Customer service in multiple languages
By combining audio and screen displays, we deliver guidance to inbound customers.
Experience waiting time
Turn the time spent waiting in line or waiting in line into a boring time. This will help prevent withdrawal.
Customer service from a distance
Staff operate the robot from a separate location and serve customers through the robot. It can also be used for operation during unmanned hours.
How to proceed with implementation
We recommend that you try it out for a short period of time before deciding to install it permanently.
- 01 Clarification of purpose
- Is it to attract customers, assist with customer service, or create a buzz? The robot you choose and the performance will vary depending on your purpose.
- 02 Verification with short-term rental
- We will set it up for a few days and see how passersby react, how many people stop and take photos.
- 03 Creating the production
- Adjust what you say, your movements, and your working hours to fit the store. I'll make changes based on the reaction.
- 04 Confirm the effect
- We make decisions based on pre-determined metrics such as number of store visits, length of stay, and mentions on SNS.
- 05 Decision on permanent installation
- Once you see results, switch to purchasing or long-term rental. We will also design the operational system.
Frequently asked questions
Can it be placed in a small store?
It depends on the robot. If it is a small humanoid, it may be possible to operate it with an installation space of about 1 square meter and a power source for charging. Please check in advance the width of the aisles and how to maintain distance from customers.
Can I try it for a short period first?
yes. Short-term rentals can be installed for just a few days. We recommend seeing the reaction at actual stores before deciding to install it permanently.
Doesn't it increase the amount of time required for your staff?
It takes time to start up and charge, but no operation is required during operation. Even when operating remotely, the burden on the store does not increase as staff at another location handles the operations.
How long does it take to be effective?
If you are aiming to create a buzz, you will often get a reaction from the first day of installation. However, as the novelty wears off, it is important to design with the assumption that the content will continue to be updated.
How much does it cost?
In addition to the rental or purchase cost of the robot, there will be production and dialogue development costs. If you let us know your business type, period, and what you want to do, we will give you a quote.
Consultation on introducing AI robots to stores
Please let us know your business type, location, and what you would like to do. First, we will make suggestions including how to proceed with a short-term rental. We can also show you a demonstration of the robot in Yushima, Tokyo.
Consult about introducing it to your store