Robots for commercial facilitiesCreate a loop around the facility and make the facility itself a destination.
In commercial facilities, how to get visitors around the facility is always a challenge. The robot is responsible for guiding visitors through the museum and on the floors, which in itself serves as a motivation for visitors to visit the museum. EmplifAI can be consulted regarding the number of units, placement, and operational design according to the scale of the facility.
Consult about introduction to commercial facilities
Challenges faced by commercial facilities and robots
Attracting customers to a commercial facility is not determined solely by the attractiveness of the tenants. How to get people to walk around the building, how to get them to the upper floors, and how to extend their stay. These are areas that are designed by the facility.
If there are only guide signs and floor maps, visitors will head straight to their desired store and return. When a robot takes on the role of guidance, the behavior of talking occurs, and from there it can make suggestions. Just saying, ``There's an event going on upstairs,'' is enough to get you started.
Furthermore, the presence of the robot itself becomes a reason to visit the museum. Families with children come to see the robots. This motivation is difficult to create through regular sales promotions.
How to use in commercial facilities
In-house guidance/floor guidance
We will show you the location of the store, restrooms, and elevators. We combine screen and audio to convey information accurately.
Announcement of events and special events
We will guide you to events currently being held within the facility. You can change the guidance content depending on the time of day.
Welcome at the entrance
Place it at the entrance to create an impression when visiting the museum. It can also play a role in expressing the facility's brand.
Attracting family customers
This will give you an incentive to bring your children to the museum. It also functions as a photo spot.
Operation with multiple machines
They are placed on each floor and provide uniform guidance throughout the facility. You can consult us from the operational design stage.
Inbound support
The museum supports multilingual guidance and provides information even to visitors from overseas.
How to proceed with implementation
We recommend starting with one unit/floor and seeing the effects and expanding.
- 01 Organizing issues
- We will sort out where there are issues with circulation, guidance, and attracting customers. Utilize facility flow line data if available.
- 02 Layout design
- Consider the installation location depending on the purpose, such as the entrance, the center of the floor, or in front of the event hall.
- 03 Limited time demonstration
- Set up according to event periods, etc., and check changes in stoppages, number of guided tours, and circulation.
- 04 Design of operational system
- Start-up, charging, and troubleshooting will be integrated into the activities of facility staff.
- 05 Permanent installation/multiple installation
- Once we have confirmed its effectiveness, we will consider expanding it to each floor or permanently installing it.
Frequently asked questions
Can I move around the facility autonomously?
Supports autonomous movement with 3D LiDAR option. However, in environments with a large number of visitors, operational design is performed after confirming the travel route, stopping position, and remote intervention conditions through on-site demonstrations. There is also the option of starting with a fixed deployment.
How do you ensure safety?
We design the aisle width of the installation location, distance from visitors, and stopping conditions in advance. When autonomously moving, operational conditions are determined after on-site verification. We also suggest the use of fences and information signs.
Can I operate multiple units at once?
yes. You can consult with us regarding the layout of each floor and the management of unified guidance content throughout the facility. We will design the operation method according to the number and arrangement of the machines.
Can I rent it only for the duration of the event?
It's possible. We offer short-term rentals for special events and busy seasons. Many facilities first try it out for a limited time and then decide to install it permanently based on the results.
Can it match the brand of the facility?
With OpenShell, which we developed in-house, you can consult with us about adjusting the appearance, voice, and dialogue content. It is also possible to design according to the character and theme of the facility.
Consultation on robot introduction to commercial facilities
Please let us know the size of the facility, the location you are considering installing it, and the purpose. We will make a proposal that includes demonstration from one unit and one floor.
Consult about introduction to commercial facilities